Az on-line szájreklám (electronic word-of-mouth) jellemzői a marketingkommunikáció szempontjából

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A Literature Review of Word of Mouth and Electronic Word of Mouth: Implications for Consumer Behavior

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Word-of-mouth (WOM) has been recognized as one of the most influential resources of information transmission. However, conventional WOM communication is only effective within limited social contact boundaries. The advances of information technology and the emergence of online social network sites have changed the way information is transmitted and have transcended the traditional limitations of...

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ژورنال

عنوان ژورنال: Vezetéstudomány / Budapest Management Review

سال: 2016

ISSN: 0133-0179

DOI: 10.14267/veztud.2016.06.05